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BUG found by Customer

Bug found in Sprybase lab

New feature or Change request ordered by customer

Software change or new feature made on Internal budget

The defect that results in the termination of the complete system or one or more component of the system and causes extensive corruption of the data. The failed function is unusable and there is no workaround available for Customer.

The defect that does not result in the termination and does not damage the usability of the system and the desired results can be easily obtained by working around the defects.

The defect defect does not result in termination of any component but causes the system to produce incorrect, incomplete or inconsistent results. The defect produces an inconvenient situation in which the software is usable but does not provide a function in the most convenient or expeditious manner.

The defect that results in the termination of the complete system or one or more significant component of the system and causes extensive corruption of the data. The failed function is unusable but there exists an acceptable alternative for the Customer.

The defect should be resolved in the normal course of development activities. It can wait until a new build or version is created.

The defect should be repaired, but repair can be deferred until after more serious defect have been fixed.

The defect must be resolved as soon as possible because the defect is affecting the application or the product severely. The system cannot be used until the repair has been done.

Label to mark that a task has Parent tasks

Hotfixed in production

Hotfixed in test

Label to mark a task that have children tasks

Customer approved the task after testing it in production

Task is delivered to customer production system

Tasks failed after testing in production

Task was tested by customer on test system and approved the task

Task is delivered to customer testbed